There are a number of different support resources available to you. Please take a look below for more information.
Our helpdesk is the most reliable way of communicating with any of our departments, this includes technical support, sales, design and abuse.
Our Live Chat system was introduced in 2008 and has proved to be extremely popular. If you find it easier talking to someone in person rather than communicating via email, then the live chat option is for you!
Please note that some complex problems may not be able to be resolved via Live Chat and may require escalation to a support ticket.
Live Chat is usually available Monday to Friday, from 9am to 5pm GMT. If live chat is online, you will be able to chat with a member of our team by clicking on the link in the bottom right of the page.
Our video tutorials have proved to be very popular! We are delighted to be able to provide you with a wide range of free video tutorials showing you how to use all aspects of your hosting account.
Our knowledgebase contains a number of articles that cover some of the most common questions that we get asked on a daily basis.
We offer a number of free downloads ranging from free website tools, to website promotional guides. All downloads are 100% free of charge.
If you would prefer to phone us and leave a voice message, you can contact us using the details below.
Please note that we do not provide technical support over the phone, all support requests should be made via Live Chat or via the Helpdesk..
US Number: (912) 228 5942
UK Number: 0844 88 43 400
D9 Hosting was set up in 2007 by Dan Thompson and Paula Brett.
Both based in the UK, Dan and Paula have been working online as individuals and business partners for a number of years.
Since joining D9 Hosting many years ago we have never come across a more reliable and superb hosting provider...
We know that choosing the right hosting package can be a daunting task.
So if you'd like to talk to a real person for some informal, friendly advice, please get in touch with us and we'll be happy to help.