D9 Hosting Support

...We All Need Help From Time To Time!

There are a number of different support resources available to you. Please take a look below for more information.

The Helpdesk (Best Option For Contacting Us & Staffed 24/7)

Our helpdesk is the most reliable way of communicating with any of our departments, this includes technical support, sales, design and abuse.

Click Here To Submit A Support Ticket >>

Live Chat

Our Live Chat system was introduced in 2008 and has proved to be extremely popular. If you find it easier talking to someone in person rather than communicating via email, then the live chat option is for you!

Please note that some complex problems may not be able to be resolved via Live Chat and may require escalation to a support ticket.

Live Chat is usually available Monday to Friday, from 9am to 5pm GMT. If live chat is online, you will be able to chat with a member of our team by clicking on the link in the bottom right of the page.

Video Tutorials

Our video tutorials have proved to be very popular! We are delighted to be able to provide you with a wide range of free video tutorials showing you how to use all aspects of your hosting account.

Click Here To View The Videos >>


Our knowledgebase contains a number of articles that cover some of the most common questions that we get asked on a daily basis.

Click Here To View The Knowledgebase >>


We offer a number of free downloads ranging from free website tools, to website promotional guides. All downloads are 100% free of charge.

Click Here To View The Downloads >>

Phone Numbers

If you would prefer to phone us and leave a voice message, you can contact us using the details below.

Please note that we do not provide technical support over the phone, all support requests should be made via Live Chat or via the Helpdesk..

US Number: (912) 228 5942

UK Number: 0844 88 43 400

SkypeID: d9.hosting

 Who Are We?

D9 Hosting was set up in 2007 by Dan Thompson and Paula Brett.

Both based in the UK, Dan and Paula have been working online as individuals and business partners for a number of years.

 What Do Our Clients Think?

Boy, am I IMPRESSED! They are affordable; yet still provide you with more than some other hosts out there do!...

 Got Any Questions?

We know that choosing the right hosting package can be a daunting task.

So if you'd like to talk to a real person for some informal, friendly advice, please get in touch with us and we'll be happy to help.